Privacy and Security
WHY WE COLLECT PERSONAL INFORMATION:
Globe Equipment collects personal information because it helps us deliver a superior level of customer service. It allows our team to offer you convenient access to our products and services and focus on specific items of interest. In addition, your personal information helps us keep you posted on the latest product announcements and special offers.
Globe Equipment takes your privacy very seriously. You can be assured that Globe Equipment does not sell or rent any of your contact information to other marketers. There may be times when it may be in the customer’s best interest for Globe Equipment to make certain personal information about you available to companies that Globe Equipment has a relationship with or that performs work for Globe Equipment to provide products and services to you on our behalf. These companies may help us fulfill customer orders or deliver products to you. These companies are also obligated to protect your personal information in accordance with our own policies. Without such information being made available, it would be difficult for you to purchase products or have products delivered to you.
HOW WE PROTECT YOUR PERSONAL INFORMATION:
Globe Equipment takes precautions including, but not limited to technical, physical, and administrative to protect your personal information against theft, misuse, and loss.
The Globe Equipment uses 128-bit and, when available, 256-bit Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. In order to complete purchases from Globe Equipment you MUST use an SSL-enabled browser such as Microsoft Internet Explorer, Firefox, Google Chrome, or Safari. By using one of these browsers, you are protecting the confidentiality of your personal and credit card information while it's transmitted over the Internet.
Globe Equipment has obtained a digital certificate from GoDaddy, a leading provider of Internet trust services. When visiting a page on our site that includes any of your personal information, your browser window will display an icon of a closed lock or an unbroken key (depending upon your browser). This indicates that you have successfully connected with our secure server. Another visual indicator will be that the website address bar will turn green. To authenticate the security of your connection before submitting any of your personal information, you can double click on the icon to display our digital certificate.
Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you visit Globe Equipment’s physical location, or contact us by phone, or fax your order to us.
Globe Equipment's website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. Other tracking tools may be used in order to study traffic patterns and or effectiveness of customer interactions on the site. This is all done in order to make your shopping experience as pleasant as possible.
In order to identify who you are, we suggest that you register and log-in when you visit our site. This allows us to provide you with your "Order Status" and other information that is uniquely yours.
HOW TO ACCESS AND/OR CORRECT YOUR INFORMATION:
You can access all the personally identifiable information that we collect online and maintain by calling us at 800-972-4972, via e-mail, or mail at 300 Dewey Street, Bridgeport, CT 06605. We use this procedure to safeguard your information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.
If you place an order with a ship-to address that differs from your bill-to address, we retain this information as well. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and may also be used for marketing purposes, but will not be sold to any third parties.
If you do not want Globe Equipment to keep you up to date with Globe Equipment news, updates and the latest information on products and services, go to www.globeequipment.com and click on the "My Account" tab to update your personal contact information and preferences.
WHAT INFORMATION IS COLLECTED:
When you choose to place an order with us, you are invited to log in (optional), so that we can identify who you are. As a newcomer, it will be suggested that you register for future identification. The registration page asks you to enter your name, a user ID, a password, and your e-mail address. You can update this information at any time by clicking on the "My Account" link at the top of every page and selecting "Update Account Information."
PLACING AN ORDER:
When you decide to place an order, you are asked to complete an order form. The order form requires your name, billing and shipping address, credit card number, expiration date and CID#. You should also include other information such as your telephone number, to allow us to contact you regarding your order if necessary. This information is collected to make your shopping experience with us as smooth and pleasant as possible. It is used only for the benefit of Globe Equipment and you, our customer.
Our site contains links to manufacturers and other related sites for your benefit. Globe Equipment is not responsible for the privacy practices, security, or content of such web sites. If you click on one of these links, you will be redirected to their web site and, in doing so, you may provide information directly to them. Therefore, you should refer to their privacy policies to understand how they handle your information and what choices you have.
MAIL & SPAM ISSUES:
You may request to receive a Globe Equipment catalogue or brochure periodically by mail or e-mail, as well as notifications of special promotions that may be of interest to you. Globe Equipment will never SPAM or send unsolicited materials based on information collected at our site. Registrants may opt out of receiving materials from us at any time by contacting us with such request. Please contact us via e-mail, by telephone 800-972-4972, by fax 203-366-7003, or via mail (300 Dewey Street, Bridgeport CT 06605). Include your name, address, and other information as it appears on the mailing label, and indicate "Do not mail".
IF SECURITY OR PRIVACY IS STILL OF CONCERN TO YOU:
If you do not want to receive promotional email from Globe Equipment, please click here.
Note: Once you have submitted your request you should assume that it has been successfully received and that your request is being processed. Please allow us a reasonable period from when the request was received to complete the removal.
Our transaction security, combined with our privacy guarantee, should satisfy your concerns regarding online ordering. Keep in mind however that you have a number of alternate choices available for doing business with Globe Equipment Company.
If you prefer, you can always call 800-972-4972 or 203-367-6611, and place your order by telephone.
You can print out the order information, and send a check to Globe Equipment Company, 300 Dewey Street, Bridgeport, CT 06605.
We encourage you to visit the Globe Equipment retail showroom and deal directly with one of the professionally trained sales associates.
If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact our webmaster.