Some orders are subject to Globe Equipment’s credit card verification procedures. For your protection from credit card fraud or identity theft, we may ask you to verify that you are the card owner or that the order and ship-to information are legitimate. This process rarely delays an order and generally requires either a simple call back or verification by fax.

If your order requires verification, we will advise you by phone or email. This is why it is important that you provide correct and current contact information when ordering.

It is also important that you understand what we mean by bill-to information on the checkout process. The bill-to address is the address to which your bank mails your monthly credit card statement. The bill-to address you give us must agree with the address that the card issuing bank has on file. Please be sure you provide the correct information, even if the items are to be shipped to a different location.

We regret that this is necessary, but it is designed to protect the card owner as well as the retailer.